Client Agreement
This agreement is between:
Coach:
New Adventures Coaching
Becci Carroll, MCHC
Master Certified Health & Life Coach (“Coach”)
Client:
________________________________________________
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1. Services Provided
Coach agrees to provide one-on-one coaching sessions focused on the Client’s personal, professional, or health-related goals. Coaching is a collaborative process and may include:
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Guidance and support
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Accountability strategies
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Goal setting and planning
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Educational resources
Important: Coaching is not a substitute for medical, mental health, or other professional advice. Clients are responsible for consulting qualified professionals for such services. Coach makes no guarantees regarding specific results.
2. Session Structure
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Session Length: 60 minutes
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Session Format: Video call
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Frequency: As agreed between Coach and Client
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Scheduling: Sessions are scheduled via calendly.com/newadventurescoaching or email.
3. Fees, Payment, and Refund Policy
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Single Session: $150 per 60-minute session
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Package of 5 Sessions: $700 (save $50)
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Package of 10 Sessions: $1,350 (save $150)
Payment Terms:
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Payment is required prior to the first session of any package, and scheduling links for package sessions will be provided once payment is received.
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All payments are non-refundable. What you pay for is what you receive, including all scheduled sessions and any included materials.
Pricing and Program Structure:
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Coaching fees, session structure, and included materials are subject to change.
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The terms in this agreement apply to sessions purchased at the time of payment. Future changes do not affect sessions already purchased.
Accepted Methods: Credit card, PayPal, Venmo through the website.
4. Cancellation & Rescheduling
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Cancellations must be made at least 24 hours in advance.
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Sessions cancelled with less than 24 hours’ notice will be considered completed and will count toward the purchased package.
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Emergencies will be considered on a case-by-case basis.
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Scheduled sessions may be rescheduled with at least 24 hours’ notice.
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Coach reserves the right to reschedule sessions in the event of emergencies, technical issues, or unforeseen circumstances.
5. Confidentiality
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All information shared during coaching sessions is confidential and will not be disclosed without Client consent, except where required by law.
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Coach may take notes to track progress, but these are kept private.
6. Client Responsibilities
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Actively participate in sessions.
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Complete any agreed-upon assignments or action steps.
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Take responsibility for their choices, actions, and results
7. Limitation of Liability
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Coach is not liable for any direct, indirect, incidental, or consequential outcomes resulting from coaching services.
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Client understands that coaching does not replace medical or mental health care.
8. Termination
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Either party may terminate coaching at any time with written notice.
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Fees for sessions purchased prior to client termination are non-refundable.
9. Acknowledgement
By signing this agreement, Client affirms that they are over 18, have read, understand, and accept the terms outlined above, including the nature of coaching, limitations, non-refundable payments, and the potential for pricing or structure changes, and are entering into this agreement willingly.
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Client Name: ________________________________
Signature: ___________________________________
Date: _______________________________________
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Coach Name: Becci Carroll, MCHC
Signature: ___________________________________
Date: _______________________________________
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